Your new company
I'm working with a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. They act as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.
Your new role
The primary role is to be the first point of contact for all Facilities related issues, queries and reactive/scheduled works.
This includes PPM's, reactive maintenance, security, admin tasks, projects, space management, contract management (including M&E, cleaning and security contracts), ensuring compliance within legislative requirements, assistance with the strategic review and ensuring the best working environment is achieved across multiple locations.
Key Duties
Lead the Facilities Management helpdesk, which covers all UK offices
Contract management, including KPI's for suppliers (inc. M&E, security, cleaning etc)
Maintaining records and documentation in accordance with legislative requirements, office health & safety policies, permits and assessments
Facilities administration
Liaising with all UK landlords/building management teams ensuring site specific rules are adhered to
Permit applications
Processing invoices
Procurement i.e. sourcing/researching what is required to complete a task
Access control upkeep which includes creating access cards, full use of the access control system (training will be provided)
Assist with meeting room support requirements, which include (but are not limited to):
Room layout changes
Liaising direct with staff and clients
Part the Operations environmental, social and governance (ESG) steering group
Document management i.e. procedures, building guides, site logs etc
Assist with H&S administration and formal record keeping
Assist with H&S accident investigation and replenishment of stock and upkeep of firm wide records
Assist with H&S upkeep and review of firm wide first aider list, nominations and records to include monthly checks in accordance with The Health and Safety (First-Aid) Regulation 1981
What you'll need to succeed
Helpdesk awareness/experience
Facilities experience and/or relevant qualifications
Good IT skills inc. Excel and Word as a minimum
Flexibility in approach and willingness to work outside normal office hours, if required
Good organisational skills and diary management
Trade/M&E qualifications or experience
Good customer service skills
Ability to operate in a busy environment and work under pressure
Accuracy and attention to detail
Willingness to attend other UK offices when required
Cover other roles where/when necessary
Administration/practical support on bespoke projects, as required
Estates/building management
Vendor management/procurement
Assisting with control of central budget
Quality control
Business continuityWhat you'll get in return
Salary £29,000
Annual leave starting at 25 days
Birthday privilege day and Christmas shutdown
Holiday buy, sell and carryover scheme
2 charity volunteering or pro bono days
Optional private medical insurance via BUPA
Annual fitness allowance
Flexible pension scheme
ISA saving scheme and independent financial advice
Medicash
EAP with access to counselling
Enhanced family leave policies
Access to 10 days fully subsidised emergency or back-up care per year
Life assurance
Group income protection
Annual travel season ticket loan
Hybrid working and dress for your day policy
Bespoke training and development opportunities
Financial contribution towards home working equipment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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