First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.
We are seeking a friendly, detail-oriented, and professional individual with excellent communication skills to join our team as a Compliance Administrator. This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.
Location: Swindon
Salary: £26,000
Hours: 40 hours per week (08:30 am-5:00 pm, Monday to Friday) - Some flexibility may be needed to meet the needs of the business
The Role
This position is ideal for someone with at least 6 months of hands-on care experience who is ready to take on a role focused on ensuring the highest compliance and care quality standards. As a Compliance Administrator, your responsibilities will include:
Monitoring alerts from our care system
* Reviewing carers' notes to ensure they meet quality and regulatory standards
* Proactively addressing gaps in care delivery in collaboration with staff
* Effectively escalating issues to the appropriate personnel when needed
* Ensuring strict adherence to CQC regulations and compliance standards
* Conducting follow-ups on outstanding matters and documenting actions
* Suppor...