Job Title: Assistant FOH Manager
Commencing: March 2025
Job Location: Daytona Milton Keynes
Reporting To: Front of House Manager
Place in Organisation: Operations Team
MAIN PURPOSE OF JOB
To effectively and efficiently manage and maintain all reception/customer facing areas and to assist in the management & training for all FOH team members as directed.
General Responsibilities:
1. To ensure the smooth and efficient running of the reception and front of house areas (Main reception area, changing room, briefing room, green areas/grounds keeping and all customer facing facilities).
2. To always maintain the presentation of the facilities to an exceptionally high standard.
3. To greet all visitors, in a friendly, polite and professional manner, ensuring they comply with the company procedures.
4. To be fully conversant with Daytonas computer booking and timing systems including Clubspeed and Book Now.
5. To ensure ALL safety measures and checks are carried out to the required level and full compliance is adhered to without fail.
6. To ensure daily/weekly/monthly/annual checks are carried out effectively and efficiently at all times.
7. Consistently support the upselling of merchandise and events, ensuring all follow-up calls and enquiries are handled ...