Job description Job Title: Trainee Insurance Consultant Location: Taunton (Onsite) Job Type: Full-Time, Permanent Salary: Competitive £23,000 - £30,000 Overview: We are seeking a motivated and eager-to-learn Trainee Insurance Consultant to join our small, friendly team. This is a fantastic opportunity for someone looking to start a career in insurance with full training and development provided. As a Trainee Insurance Consultant, you will gain valuable industry knowledge, learn to assess clients' insurance needs, and provide support across various insurance services, all while working in a close-knit, customer-focused environment. Key Responsibilities: Help customers by providing advice on a variety of insurance products, including personal lines (home, motor) and potentially commercial or business insurance. Support clients in understanding their insurance needs and guide them through policy options. Help prepare quotations for clients and assist with the completion of insurance applications. Provide administrative support, including managing client records, updating systems, and ensuring accurate documentation. Learn how to handle client inquiries, resolve issues, and provide exceptional customer service under the supervision of more experienced colleagues. Participate in training sessions to develop knowledge of different insurance products, sales techniques, and industry regulations. Assist with policy renewals, amendments, and claims processing. Shadow senior staff and learn about the process of cross-selling and up-selling additional products based on client needs. Ensure all interactions with clients and records comply with legal and regulatory requirements. Skills & Qualifications: A genuine interest in pursuing a career in the insurance industry. Strong communication skills, with the ability to build rapport with clients and explain information clearly. Excellent attention to detail and organisational skills. A proactive attitude and a willingness to learn and develop. Ability to work well as part of a small team, contributing to a positive, collaborative work environment. Basic computer skills, including familiarity with Microsoft Office and an ability to learn new software. A customer-focused mindset with an interest in providing excellent service. Desirable Qualifications: No previous experience in insurance is required, though any exposure to customer service or sales roles is beneficial. A relevant qualification or interest in pursuing insurance qualifications (e.g., the CII Certificate in Insurance) would be an advantage, but not essential. A good standard of education, such as GCSEs or equivalent. Benefits: Full training and development provided, including support for relevant professional qualifications (e.g., CII). Competitive salary with opportunities for progression as you gain experience and qualifications. A supportive, friendly team environment with a focus on career growth. Opportunities to learn about different areas of insurance (personal, commercial, claims). Pension scheme and additional employee benefits Hours: Monday - Friday - 08:30 - 5 pm Every 2nd Saturday - 08:30 - 12pm (Rota, TOIL) This is a fantastic opportunity, apply today Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE. Please note - only candidates with right to work (RTW) in the UK will be considered for this role