Field Facilities Specialist
Role Specific Information
Performs maintenance and handyman services in our Kohl's stores ensuring Company Brand Standards are maintained. Performs all work in a quality manner following all safety rules and regulations. Responsible for meeting budgets and communicating effectively with both internal and external customers.
Job Description
ACCOUNTABILITIES
GENERAL MAINTENANCE
1. Responsible for timely and accurate completion of work orders as assigned by supervisor.
2. Ensures all necessary material and tools to perform daily work are available and kept in good condition (Kohl’s provides all needed tools).
3. Performs Interior Store Repair and Maintenance as assigned by Territory Facilities Manager with a focus on Door (interior and exterior) and Plumbing (faucet, toilet, hot water heater, etc.) repair.
4. Performs Interior Lighting and Electrical repairs including but not limited to lamp/ballast replacement, minor outlet repairs, once per year 90 minute emergency light testing and repairs, etc.
5. Proficient in other Interior Repair and Maintenance items including but not limited to flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture, and stroller/cart, and cleaning equipment repairs.
6. Performs exterior maintenance of building including but not limited to low elevation (can be reached with a 12ft ladder), building painting, curb/ramp painting, power-washing, and minor Common Area Maintenance repairs of landscaping, signage, and concrete/asphalt.
IDENTIFY MAINTENANCE ISSUES
1. Assists stores with Housekeeping problem solving with suggested solutions for Store Associate teams and Contract Cleaning providers to increase CLEAN presence in stores.
2. Communicates safety and cleanliness issues and action plans to resolve with Store Management and Territory Facilities Manager.
3. Identifies Interior and Exterior maintenance issues that need resolution by exterior vendors and enters those issues into Web Based Facilities Management program for assignment and completion.
4. Communicates recaps regularly to Territory Facilities Manager and/or Store and District Managers of stores visited, wins/opportunities found, as well as issues resolved on store visits. Communication may be verbal or email.
QUALIFICATIONS
REQUIRED
1. Ability to work independently without direct face to face supervision.
2. Ability to effectively communicate with multiple levels in Store organization verbally and written.
3. Proficient in Microsoft Word, Excel, navigation of websites and able to utilize new computer systems, including smartphones.
4. 2-4 years of prior maintenance work with a strong focus in Door, Plumbing, Electrical / Lighting, and Handyman Services.
5. Prior retail or office building maintenance experience.
6. Familiar with General Maintenance tools and tasks.
PREFERRED
1. Ability to repair a variety of other interior/exterior issues as assigned by Supervisor including equipment and CAM items.
SPECIAL
1. Moderate lifting – 25 to 50lbs on a regular basis.
2. Ability to travel up to 100% of the time with some overnight stays based on store schedule/location.
3. Ability to climb/work on ladders up to 12ft in height in order to address lighting, painting, etc. issues.
4. Valid driver’s license with a currently registered vehicle.
About Us
Our purpose at Kohl's is to take care of families' realest moments.
Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
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