Job summary We have an exciting opportunity for a fulltime Care Coordinator to join our dynamic and friendly team at Bridlington PCN. The successful candidate will play a key role in proactively identifying and working with people including the frail, elderly and those with long tern conditions, to provide coordination and navigation of care and support across the health and care providers. They will work closely with GPs and other primary care colleagues within the Primary Care Network (PCN) to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers (if applicable) and ensuring that their changing needs are addressed. Care Coordinators will focus on the delivery of personalised care to reflect individual patient needs, local PCN priorities, health inequalities and at-risk groups of patients. The postholder will support the PCN management with conducting searches on data cohorts and helping to meet the Impact and Investment Fund (IIF) indicators and Enhanced Service workstream targets. The successful candidate will have excellent interpersonal and communication skills and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles, including direct contact with people, families or carers. Main duties of the job Carry out audits to identify improvements and maximise income in particular IIF, Enhanced Service and claiming procedures. Update IT system to include templates and protocols in order to meet the requirement of any changes in services specifications, e.g. IIF changes. Work across Practices to share good practice, identify information and IT needs and implement effective systems and training. The aim is for all Practices to be the best, work collaboratively and sharing what they do well Establish good working relationships with people employed in Practices across the PCN to enable them to carry out their duties effectively. Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients and where required and as appropriate, refer people back to other health professionals within the PCN. Raise awareness within the PCN of shared decision making and decision support tools. Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care. Use Ardens and other appropriate population health dashboards and tools to help deliver the population health management projects. Design efficient templates, protocols, alerts, and other IT tools to support safety, patient care, quality record-keeping, reporting and financial claims. Have a proactive approach, the ability to work on your own initiative and within a team environment. About us Bridlington PCN is a forward-thinking network comprising of 2 practices within close proximity to each other with a total patient population of 42,000. Humber Primary Care and Drs Reddy and Nunn are both teaching practices linking into academic partners to provide ongoing support and development to the workforce. Our aim is to improve care for patients by working collaboratively across primary care and our partners as part of the integrated care partnership. Date posted 11 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A1684-24-0008 Job locations Bridlington Primary Care Network Crown Community Buildings Bridlington YO16 4LS Job description Job responsibilities If you are passionate about patient care and want to work in a supportive and collaborative environment, we would love to hear from you. If you would like to discuss this opportunity, please contact Bev Coverdale Operational Lead beverely.coverdale1nhs.net. Job description Job responsibilities If you are passionate about patient care and want to work in a supportive and collaborative environment, we would love to hear from you. If you would like to discuss this opportunity, please contact Bev Coverdale Operational Lead beverely.coverdale1nhs.net. Person Specification Experience Essential Demonstrable experience of team work and IT skills. Desirable Experience of working in primary care. Person Specification Experience Essential Demonstrable experience of team work and IT skills. Desirable Experience of working in primary care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Drs Reddy & Nunn Address Bridlington Primary Care Network Crown Community Buildings Bridlington YO16 4LS Employer's website https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)