End Date Wednesday 12 March 2025 Salary Range £86,964 - £102,310 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary We have an exciting opportunity to join the highly successful Business & Commercial Banking team in the London & East Trading Region. We provide outstanding support for businesses within the SME sector and this exciting role is in the Trading sector. We're passionate about looking after our customers. Are you? If so, we could be a great fit' Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities. Job Summary To manage a defined portfolio of ‘SME’ client relationships. Responsible for delivering a great client experience, whilst identifying opportunities to grow income, balance sheet & market share and managing any associated risks. They will do this in a way that continually seeks to improve professional standards and by being an expert user of colleague tools (e.g. Contact Planner, D&B Hoovers, Working Capital Management Tool & International Trade Portal) to drive added value to the client. Working in partnership with the Client Relationship Team the role holder will be responsible for building powerful internal & external networks to bring the whole bank to the client. Most of their time will be spent dealing with existing clients (allowing time for preparation and follow up), prospects and introducers. They will also be responsible for their own personal development and are expected to be agile and work with digital technology to improve their own personal effectiveness. Job Description Accountable for growing income, balance sheet and client numbers, whilst also managing any associated risks. Managing a portfolio of client relationships, typically interacting with Directors and Owner Managers. Identifying client needs and developing client strategies to meet those needs, leveraging product, coverage and support teams where relevant. Undertaking lending assessments and implementing appropriate client solutions. Responding to client’s key moments of truth including lending which cannot be fulfilled by the Client Relationship Team. Ensuring the balance between risk and reward is effectively managed ensuring that all lending and contingent liabilities meet the Bank’s asset quality and policy requirements. Positively promoting the Bank’s image and working closely with Business Development, Product Partners and others to develop new business opportunities and grow your portfolio with high-value new clients To be seen as the “go to” banker in their geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve the Bank’s stated aim of being the best bank for clients. Creating and utilising an effective partnership with pooled support in the Client Relationship Team. Ensuring activities comply with internal and external polices (including credit), asset quality, standards, reporting, legal, statutory and/or regulatory requirements. Acquiring/maintaining industry recognised accreditation in the relevant industry as evidence of sector expertise (for Industry Specialists only). Undertaking a pro-active role in their local team and virtual teams (where appropriate) to support colleagues in meeting the goals of LBG. Identifying, reviewing & suggesting improvements to simplify processes and ways of working to contribute to business efficiency goals. Role modelling client centric behaviour and challenging inappropriate behaviours when observed. Being a proactive and competent user of all available LBG digital solutions. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.