Job Description COMMERCIAL EXPERTISE •Be accountable for the commercial success of the store and drive store performance •Develop and implement strategic plans to achieve departmental goals and objectives •Analyse data and key performance indicators to make informed commercial decisions and drive KPIs TEAM LEADERSHIP & MANAGEMENT •Lead and inspire a team of Retail Supervisors, providing guidance, support, and mentorship •Work closely with your Store Manager, acting on feedback and working to targets and deadlines •Identify future talent within the team and support a plan for personal development and progression •Build lasting relationships with internal and external stakeholders OPERATIONAL EFFICIANCIES •Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures •Use business communication tools to oversee completion of tasks and ensure your team understand all key functions •Ensure wage controls are met on a weekly basis, ensuring store team resolve any issues quickly and effectively •Control stock movement, run accurate store audits and implement visual standards to company guidelines