We are looking for experienced and passionate Assistant & Duty Managers, who have a love of great food, drinks, people and genuine hospitality. We’re looking for someone with drive, ambition, who can inspire and motivate themselves and their team mates to help us deliver an amazing hospitality experience for our guests. ABOUT THE ROLE You will be managing our brand new stunning restaurant, bar, lounge and hotel operation. You will be in charge of a large team of waiting on team, bartenders, receptionists, hosts, housekeepers and chefs, all of which need to deliver our high brand standards, whilst also providing a first class hospitality experience. You'll be in charge of the delivery of the operation, responsible for the experience of every guest and the management of every team member. We’re looking for individuals who can work to our brand standards, processes and procedures to maintain the highest of standards whilst also providing that genuine friendly hospitality experience that makes people want to return. This is a Full Time position. ABOUT THE SUTHERLAND The Grill Pub Co have acquired The White House Hotel in Muxton, Telford and the venue is currently undergoing a £1m transformation into a stunning brand new restaurant, lounge, bar and hotel named The Sutherland. The Sutherland will be Shropshire’s newest “hot spot” for beautiful décor, delicious food, handcrafted cocktails and modern bedrooms. It’s going to be amazing for the local community and the wider Shropshire County, and we want you to be a part of it. WHAT HAPPENS NOW… We’re holding a Recruitment Day on the Saturday 9th November 2024 at Ramada by Wyndham Telford Ironbridge which is located in the heart of Telford. Interview slots will be able available through the day from 10am until 4.30pm. If you’re interested in being a part of this amazing opening, apply with your CV and one of our team will be in touch to confirm a suitable interview time on the 9th November which is convenient for you. Requirements Is already an Manager within a substantial restaurant, bar or hotel operation Able to lead and manage a large team to meet brand standards and deliver a first class experience for guests Is a strong communicator who enjoys being a part of a team Has a natural ability and passion for exceeding guest’s expectations Has a passion for all things hospitality, service and the guests dining experience Has a desire to learn, grow and develop Can adapt and stay calm in a high paced environment Benefits A competitive salary with generous tips on top Growth and development opportunities within our group Trips to suppliers both across the UK and abroad Heavily discounted food whilst on shift from our guest menu Annual Awards celebrating the success of our venues and people Discounts for you, your friends and family in all our venues Membership to our own exclusive ‘Extraordinary Portal’ where you can achieve bonuses and rewards such as free weekend breaks, high street gift vouchers, tickets to attractions such as Alton Towers, family tickets to the cinema and much more