Becoming the Resort Manager at Yurtshire is a truly unique opportunity to manage a market leading Glamping and Wellness Resort on the outskirts of Ripon. Having a hands on and ‘can do’ approach to managing two established and successful Glamping sites and wellness retreat, ideally you will be just as passionate about luxury and alternative travel as we are and love the idea of your workplace being set within the tranquillity of our wellness resorts. As the Manager of Yurtshire, you will be passionate about delivering an exceptional guest experience and take pride in leading an award-winning team. Key to the success of this role is a highly organised and attention to detail approach. Developing processes for the continuous progression of consistently high service levels and being the main advocate for these processes across the team. If you enjoy variety within your work and managing a varied workload then this could well be the role for you, as no two days are the same. Whether it is a creating a new marketing campaign, building a bespoke break to make things extra special for our guests or collaborating with the wider team on operational matters, we love the variety of working at Yurtshire and we hope that you will too As Yurtshire and the wider group is continuously developing and growing its offering and facilities, you will have full scope to be creative in your role and will be instrumental in the further development of the business. The benefits of working at Yurtshire: Full use of the wellness facilities onsite Flexibility to manage your own workload and diary Discretionary bonus scheme A friendly, respectful and collaborative team Beautiful office space, surrounded by woodland and countryside Key responsibilities and a day in the life at Yurtshire: Managing client bookings from enquiry stage to welcoming guests Taking ownership of and maintaining and managing our online booking system Managing the Housekeeping team, as well as ensuring that all consumables are ordered effectively and maintain well-stocked Organising bespoke activities and requests from clients, ensuring each stay is truly special and unique Being the main point of contact for clients before and during their break A proactive approach to marketing including supporting with newsletters, email and social media campaigns To work closely alongside the business owner in continuing to develop Yurtshire, as well as bringing your expertise to the two other businesses within the family run group, including Yorkshire Yurts and Yurtbar Understand the importance of health and safety, working proactively to ensure the policies and procedures are carefully followed