Sales & Operations Manager
At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind. We unlock that by being technology-led, but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. We’re all about helping them to shine.
Due to continued growth, Bellrock Technologies is looking for an experienced Sales Operations Manager to join our dynamic SaaS company. This role is pivotal in optimising sales processes, driving operational efficiency, and enabling the sales team to achieve revenue goals. The ideal candidate will have a strong background in sales operations, data analysis, SaaS contract reviewal, and CRM management/reporting.
How will you be the change?
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Every role plays a part in driving us further. Everyone can be the change. That’s how we deliver value for our customers, and build systems that lead the way.
As a Sales Operations Manager, you’ll do it by…
Administrative support:
* Provide the Sales Team with general administrative support to optimise their time in front of customers.
Data Analysis and Reporting:
* Support the Sales Director with the accurate collation and visualisation of data for sales reporting and forecasting.
* Pull together weekly and monthly reports, supporting the Sales and Marketing Director in ensuring accuracy of information within HubSpot.
* Attend meetings with the Sales and Marketing Director and Finance to ensure accurate budgets and forecasting.
Onboarding new customers:
* Support the Sales Team from preferred bidder stage; take ownership of the customer relationship; and get all paperwork in place to close the deal, including the new customers’ internal paperwork and setting up new customers within Bellrock Technologies.
Contract review:
* Review all customer contracts and flag potential issues to the relevant BDM and the Sales & Marketing Director.
* Liaise with the customer on feedback regarding Bellrock Technologies SaaS agreement and/or standard terms and conditions, negotiating with the customer to ensure minimal contractual change and clarifying any clauses as needed.
* Support the Bid Team with the completion of basic company information in bids and tenders.
* Aid the Bid Manager with project management during busy periods, ensuring all tenders are submitted successfully, on time, and to a high quality.
Tender and proposal support:
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Sales Operations Manager, you’ll need…
* 5+ years of experience in sales operations, preferably within a SaaS or technology company.
* Experience in reading, understanding, and annotating contracts of significant points.
* Proficiency in CRM systems, ideally HubSpot, particularly in extracting data for reporting and analysis.
* Excellent organisational and project management abilities.
* Effective communication and interpersonal skills, with the ability to influence and collaborate across teams.
* Detail-oriented with a passion for improving processes and driving operational excellence.
* Proactive and adaptable in a fast-paced, dynamic environment.
* A team player with a results-oriented mindset and a focus on continuous improvement.
Working arrangements:
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate will be required to work from the Bellrock Liverpool office two days a week with the team, and the rest of the week can be worked from home.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
* 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us).
* Salary exchange pension scheme.
* Life cover.
* Paid sick leave.
* HealthAssured employee assistance and wellness program.
* Enhanced maternity, paternity, and adoption leave.
* Salary sacrifice schemes: Cycle to work.
* Holiday purchase scheme of additional 5 days per year.
* Offers and discount scheme designed to save money on everyday shopping and essentials.
* Healthcare Cashplan.
* MotorSave Scheme.
* Refer a friend.
* Liftshare.
* Virtual GP.
Helping you to shine:
We’ve always encouraged new and different perspectives, making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.
If you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing, as well as benefits that can make a difference to your life.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. Our business will grow, too. If you’re ready to start your career journey with Concerto, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.
Apply today.
#J-18808-Ljbffr