Trainee Entry Level Role - Career Opportunity!
Job Title: Helpdesk Maintenance Coordinator
Location: Southend (Car driver required due to location – Free parking)
Working Hours:
1. Monday and Friday: 0800 to 1700
2. Tuesday, Wednesday, Thursday: 0830 to 1800
This is an entry-level role that offers a trainee wage initially; however, you will receive a £1000 bonus for completing your 6-month probation, followed by a yearly salary review.
Our client has a vacancy for a full-time Trainee Maintenance Helpdesk Coordinator to join their team at their Southend offices. This role offers the opportunity to join a well-established company and be part of a friendly team. The company is growing and expanding, which offers potential for the right person.
Assisted by your team leader and colleagues, you will be trained to respond to the day-to-day maintenance requirements of customers. You will need to have some office-based telephone experience, possibly in a help desk, telephone-based customer service, or receptionist role. You should be a strong relationship builder, computer literate, organized, able to meet deadlines, and have a professional telephone manner.
Responsibilities (with training):
* Coordinating engineers' diaries and scheduling planned and reactive maintenance
* Answering telephone enquiries
* Inputting calls into a database system
* Updating clients
Some previous experience of dealing with customers or clients over the telephone is required for this role.
You will need to have your own transport due to location.
Contact: Please call Claire at 01268 971950 / 07930381354 or email claire.murrell@adore-recruitment.co.uk
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