Convenience Store Manager - Eastleigh Area
About the role
Tesco:
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
You will be responsible for:
1. Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
2. Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
3. Leading your team in driving trade activity, using your expertise and knowledge to grow sales and maximise profit.
4. Building your managers' knowledge to deliver and sustain the Store Change Plan and resource planned activities, ensuring that hours are worked when and where they would most benefit customers, and identifying and resolving root cause issues with sustainable solutions and continual reviews.
5. Ensuring the safety of your colleagues is your top priority, and coaching the team to use all security tools available to provide a safer place to work.
You will need:
1. To be a great communicator who shares knowledge, experience, and best practices, understanding the importance of your role and working collaboratively with your team to deliver results.
2. To be natural and welcoming with customers, putting them at the heart of everything you do, listening and understanding others, and building strong relationships with your colleagues and customers.
3. Energy and resilience to maintain momentum in challenging environments, owning decision-making for the store and acting quickly based on what is right for customers and colleagues.
4. Drive to deliver beyond expectations, doing the right thing whether times are good or tough, inspiring confidence in those around you.
5. Awareness of competitors' actions and a willingness to build and deliver new initiatives to improve the store for customers.
What's in it for you:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life's moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles. On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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