Seeking a Customer Experience and Internal Communications Specialist
Location: South West
Salary: c. £35,000-£40,000
About My Client
My client is a purpose-driven organization dedicated to delivering exceptional customer experiences while staying true to their values. They are committed to making a positive impact through their work and are seeking a Customer Experience (CX) Specialist who shares their passion for creating meaningful change.
The Opportunity
This is an exciting role with a company that places customer experience at the heart of everything they do. The successful candidate will play a pivotal role in shaping seamless customer journeys while also driving internal communications to foster alignment and collaboration across teams.
What My Client Is Looking For
They are seeking a professional who can:
1. Champion Customer Experience: Gather insights, identify pain points, and deliver strategies to enhance the customer journey at every touchpoint.
2. Align with B Corp Values: Ensure customer engagement strategies reflect their commitment to sustainability, equity, and social responsibility.
3. Strengthen Internal Communications: Develop and deliver engaging internal updates that keep teams informed, inspired, and aligned.
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