Service AdvisorLocation: North BristolSalary: £26,000Hours: Monday - Friday, 8am - 6pm, plus 1 in 3 Saturdays, 8:30am - 2pmBenefits: Excellent company benefits packageWe are seeking a customer-focused and enthusiastic Service Advisor to join a busy car dealership in North Bristol. This role is ideal for someone with a strong background in customer service who is motivated to go above and beyond to deliver outstanding service experiences and build lasting customer relationships.Main Duties and Responsibilities:Customer Service: Serve as the primary point of contact for customers, handling service requests and repair requirements with professionalism and efficiency.Workshop Liaison: Coordinate with the workshop team to monitor the status of repairs and ensure timely progress through the service system.Job and Invoice Management: Manage computer-based jobs, purchasing, and invoicing processes to protect both the customer's and the company's financial interests.Fault and Repair Communication: Inform customers of any faults or repair needs identified, providing them with clear, accurate solutions and cost estimates.Record Maintenance: Maintain accurate customer records, including vehicle details and service histories, for efficient follow-up and future service needs.Aftersales Knowledge and Upselling: Stay informed about aftersales products and services, and upsell where appropriate to meet customer needs.Database Management: Ensure the customer database is conti...