Job Description Role: MCC Controller
Location: Stansted
Salary: £65,100 basic with a £3,000 shift pay and an additional £5,000 if you have a B1 License
Hours: 5,5,4 - 12 hour shifts
The MCC Controller will provide an improved customer experience by introducing a single point of contact for managing communications across the company network, enhancing AOG management and response, and strengthening the company’s strategic position within the aviation market by offering a premium MRO service.
Job Accountabilities
Operation
Provide a bespoke solution to a customers AOG occurrence.
Produce AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources.
Managing AOG events globally, providing support to ensure safe and efficient and effective recovery to minimise impact for customers.
Maintaining a dynamic feedback loop to ensure timely, regular and accurate communication to all internal and external key stakeholders.
To assist the operations manager with the daily operation of the MCC department and supporting the day to day operation.
Have commercial awareness of the impact that decisions can have to the customer and to the business as a whole.
Comp...