Our client is a well-established independent freight forwarder set up by a number of freight specialists all with previous freight management experience from all areas of the freight trade.
Offering import, export, cross trade freight solutions globally, the team is based in the UK but has partnerships that extend across the world, so they are well placed to service all their clients' freight needs worldwide.
Now, due to expansion, we are looking to recruit an Internal Sales Account Executive to join the team in their office near Manchester Airport.
This is a newly created position and forms part of the commercial sales team. In your role, you will support the Commercial Sales Director and sales department. You will build relationships with potential and existing clients and ensure that a high standard of customer care is prevalent at all times.
Key Responsibilities
1. Dealing with new and existing sales clients regarding any queries they may have about their freight.
2. Liaising with clients and companies offering support and guidance on all freight services offered.
3. Account management.
4. Handling rate changes.
5. Market intelligence and admin support.
6. Researching new customers/targets.
7. Sales support and administration.
Minimum Requirements
1. Experience in internal freight sales, freight account management, or freight forwarding operations to move into a more commercial sales role.
2. Account management experience.
3. A commercial approach and customer-focused skills.
4. Confident freight forwarding knowledge.
5. Excellent customer service skills.
6. IT skills (Microsoft Office).
7. High level of communication skills to maintain internal and external relations.
Salary & Benefits
1. Salary Range: Negotiable Between £25k and £35k depending on experience.
2. Company bonus scheme, aimed at personal performance and also linked to company performance, at the discretion of management.
3. 10% commission scheme on any introduced client.
4. Hours of Work: 9am to 5.30pm Monday to Friday.
5. Private medical insurance after 1 year's service.
6. Pension scheme.
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