Summary
Highfields Primary Academy are looking for a dedicated and aspiring business administrator. Your role would be to work under the direction and instruction of senior staff, to provide general clerical and administrative support to the school. This is a great opportunity to gain essential experience and obtain a level 3 qualification.
Wage
£11,648 a year
Wage rises to National Minimum Wage after 12 months if over 19 years old,
Training course
Business administrator (level 3)
Hours
Monday to Friday - Term time only 08:30-15:30
35 hours a week
Possible start date
Thursday 6 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Support to Students, Parents and the Community
• Provide reprographic support for the school.
• Undertake reception duties, answer routine telephone and face to face enquiries and sign in visitors.
• Assist with student welfare duties; liaise with parents/staff etc.
• Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer etc.
Support to Organisation
• To use ICT equipment to produce high quality documentation for the school, eg posters, newsletters, signage, tickets and programmes.
• Provide routine clerical support, e.g. photocopying, filing, emailing and completing routine forms.
• Maintain manual and computerised records/management information systems and respond to queries.
• Undertake routine typing, word-processing on an ad hoc basis.
• Sort and distribute and record mail.
• Assist with arrangements for visits from external agencies, e.g. Social Services.
• Operate office equipment e.g. photocopier, computer.
• Order and maintain stocks and arrange for orderly and secure storage of supplies.
Support to School (this list is not exhaustive and should reflect the ethos of the school)
• Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Be aware of, support and ensure equal opportunities for all.
Where you’ll work
Elder Lane
Burntwood
Staffordshire
WS7 9BT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LET ME PLAY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administration level 3 standard.
* 20% off the job training.
* Tutor support via online platform.
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Analytical skills
* Logical
* Team working
* Initiative