Are you a passionate communicator with a knack for problem-solving? Join our dynamic team in Bristol as a Customer Service Representative! We work with a diverse range of clients across industries, from gas and electricity to beauty, and we’re looking for enthusiastic individuals to provide exceptional support and service.
Key Responsibilities:
1. Engage with Customers: Respond to inquiries from clients across various industries, ensuring that each interaction is positive and informative.
2. Provide Solutions: Address customer concerns and questions, offering solutions that meet their needs and enhance their experience.
3. Product Knowledge: Become an expert on our clients’ products and services, helping customers understand and utilize them effectively.
4. Documentation: Maintain accurate records of customer interactions and transactions to ensure seamless follow-up and service continuity.
5. Team Collaboration: Work closely with team members to share insights and best practices, contributing to a collaborative and supportive work environment.
What We’re Looking For:
1. Experience: Previous experience in customer service is preferred, but we welcome applicants with a strong desire to learn and grow in this role.
2. Communication Skills: Excellent verbal and written communication skills, with the ability to connect with customers from diverse backgrounds.
3. Adaptability: Comfortable working with a variety of clients and able to quickly grasp new information about different industries.
4. Positive Attitude: A friendly and professional demeanor that leaves a lasting impression on customers.
5. Reliability: Strong work ethic and punctuality, with a commitment to delivering exceptional service.
Why Join Us?
1. Flexible Opportunities: Choose between full-time or part-time positions that suit your lifestyle.
2. Competitive Pay: We offer a competitive hourly wage along with performance-based incentives.
3. Diverse Experience: Work with a range of clients, gaining valuable insights and skills across different industries.
4. Supportive Culture: Join a friendly team that values collaboration and encourages professional development.
5. Career Growth: Opportunities for advancement within the company as we continue to expand our services.
How to Apply:
If you’re excited about the opportunity to work with a diverse range of clients and make a difference in customer service, we want to hear from you!
Job Types: Full-time, Part-time
Pay: £24,000.00-£26,000.00 per year
Additional pay:
1. Yearly bonus
Benefits:
1. On-site parking
Schedule:
1. 8 hour shift
2. Flexitime
Work Location: In person
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