Casual Customer Service Banker - Canterbury
Casual Customer Service Banker - Canterbury
Apply locations:
* The Palms Store, 7 Marshland Road
* Papanui Store, Northlands Shopping Centre, 55 Main North Road
* Hornby Store, 418 Main South Road
* Rolleston Store, Rolleston Square, 70 Rolleston Drive
* Rangiora Store, 74 High Street
Time Type: Casual
Posted On: Posted Yesterday
End Date: April 4, 2025 (8 days left to apply)
Job Requisition ID: JR107229
Worker Type: Casual
Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise: "If you can imagine a better future, let's find a way."
We support wellbeing and casual roles are all about flexibility. No two days are the same.
Mō te Tūranga | About the Role
As a Casual, you'll be the first point of contact for our customers on the branch floor; therefore, your ability to engage and listen to customers will be essential. Please note that being a Casual employee, there are no guaranteed minimum hours of work and regular pattern of work. You'll report to the Senior Partner.
What are 5 day-to-day tasks the person in this role will complete?
1. Engage with customers in a warm, friendly manner with a big smile
2. Process customer transactional banking needs
3. Update customers' personal details and identification
4. Assist with general product and service enquiries and recommend solutions, adding value to help customers achieve their financial goals
5. Help educate our customers on our online platforms, tools, and digital solutions
What is the most exciting thing about this opportunity?
If you're interested in a career in Banking, this could be your place to start! However, this is casual employment; therefore, there are no guaranteed minimum hours of work and regular pattern of work. But no two days are the same for our Casuals and you'll have the opportunity to learn and grow your skills in Banking.
What attributes will this person have in order to be successful?
1. A genuine desire to help customers, providing them with the very best service
2. Customer service experience, ideally in a fast-paced environment
3. A can-do attitude, resilience, and logical approach to problem solving
4. A keen eye for detail that ensures transactions are completed efficiently and accurately
5. Resilience, self-motivation, and lots of energy
6. Ability to multi-task, highly adaptable to change, and proactive
7. Ability to build lasting relationships with both team members and customers
What is the tīma (team) culture and environment like?
We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service.
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way', then show your interest by submitting your application - we can't wait to read it.
Ehara taku toa i te toa takitahi, engari he toa takitini - Success is not the work of an individual, but the work of many.
Closing Date: 03 April 2025
Welcome
Welcome to BNZ Careers! We are excited for you to apply for a role with us.
About Us
We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.
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