We’re looking for a part time office junior to join our friendly office in Bolton, Greater Manchester.
Our company (Kendra Energy Solutions) has regional teams across the UK. Thanks to rapid growth in our northern region - where you’d be based – this new role has opened. It's for three full days a week, which we can discuss during interviews.
In this job, you’ll assist our regional operations manager with the smooth and effective administration of the region. Helping to coordinate a team of engineers, you’ll schedule their service visits and organise customer call outs.
What you’ll need
* A well-organised approach to work
* Good time keeping and ability to work to defined deadlines
* Good communication skills - written and verbal
* Five GCSE qualifications at level A to C (including Maths & English)
* Excellent telephone manner – you’ll spend a lot of time talking on the phone to customers and colleagues
* Strong interpersonal and customer relationship skills - we need somebody who’s friendly and approachable
* Experience working in a service environment would be beneficial, but more importantly we’re looking for someone enthusiastic and willing to learn
* A team player with the ability to take initiative
* Flexible and adaptable personality
* Willingness to learn new skills and embrace procedures
* IT skills, including Word, Excel, PowerPoint, Access & Works (including site specific PPM systems & BMS but not necessary)
What you’ll be doing
* General office administration duties
* Answering incoming calls
* Stationery/other office expenses orders
* Taking detailed messages and forwarding as necessary
* Scheduling of engineer’s diaries
* Scheduling of maintenance visits
* Keep engineers training records updated
* Regular communication with customers (confirming visits etc)
* Submitting engineer’s reports/quotes within an agreed timeframe
* Sending insurance/health and safety documents upon request
* Sending new customer/supplier credit forms
* Reacting to callouts
* Submitting RAMS as required
* Processing holiday requests
What you’ll get
* Competitive salary
* Private health care for you and your family, with online private GP
* Annual bonus
* Healthy reward scheme via health care provider for discounted sportswear, free Apple watches, cinema tickets etc.
* Long service rewards, including additional leave after 5 years’ service
* Purchase of bicycles via cycle to work scheme
* Personal development plan
* Fantastic team and work environment with high staff retention rates
How to apply
Apply using the form provided or email careers@kendraenergy.co.uk directly. If you have any questions, find your local office and reach out.
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