About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Want to come and be a part of it? What will you be doing? Responsible for the design function for a key account, you'll be assessing, scoping, and defining design delivery across the programme. You'll Develop and embed ways of working in the design team; leading continuous improvements in time cost and quality within the programme team. Ensuring that best practice is adopted across all elements of the design function. You'll Manage design suppliers, driving improvements in quality and cost. Accountable for all health, safety, environmental and quality factors of design deliverables. Responsible for line management of design staff within the programme team; leading and developing design resource; running staff appraisals; managing talent development. You'll be responsible for the management of all cost and revenue of the design function for this key account. Managing the customer relationship for design deliverables. Deliver client updates, manage client feedback and maintain positive client relationship. What youll bring You're a team player with the ability to integrate easily, communicate with professional courtesy, energy and enthusiasm inside and outside the business at all levels. You share information openly and seek to offer support across the business where your area of specialism is required You're committed to providing outstanding customer service both internal and external. You're a problem solver able to think through solutions You're energetic and self-motivated hands on and requirement minimal supervision Working in a fast moving technical environment, you need to be flexible and adaptable able to readily accept new ideas and challenges Proven ability to manage your workload and conflicting priorities in a pressurised work environment. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. ADZN1_UKTJ