Customer Service Advisor Contract: Permanent, Full-time Location: Sheffield Salary: £23,800 per annum Our client are committed to delivering exceptional customer experiences and building lasting relationships with their clients. They are seeking a dedicated and enthusiastic individual to become an integral part of our dynamic team in Sheffield. Day to Day of the role: Handle inbound and outbound calls with professionalism and courtesy. Address customer enquiries, concerns, and complaints efficiently and effectively. Provide accurate information about our products and services to customers. Resolve customer issues promptly and escalate to relevant departments when necessary. Required Skills & Qualifications: Previous experience in a customer service role, preferably in a call centre environment. Excellent communication and interpersonal skills. Strong problem-solving abilities and keen attention to detail. A positive attitude and the ability to work well as part of a team. Benefits: Comprehensive training program to ensure you are well-prepared for the role. Opportunities for career growth and development within the company. A supportive and inclusive work environment that values each team member. Competitive salary and benefits package, including health insurance, paid time off, and retirement plans. Flexible working hours to help maintain work-life balance. A comfortable and welcoming office environment to enhance your work experience.