Contents Location About the job Benefits Things you need to know Apply and further information Location Swansea About the job Job summary Do you have experience in working in a counter fraud environment? Would you embrace the opportunity to lead a dedicated team to make a meaningful impact in fraud prevention? If so, we have a unique opportunity available and would love to hear from you Job description Within the role of Counter Fraud Manager, you will assist in identifying and assessing potential fraud risks within the organisation, and contribute to the implementation of appropriate controls. This is new role, therefore you will have the opportunity to work with the Senior Counter Fraud Lead to shape the role and put your stamp on it. You will lead a team of driver and vehicle specialist who support and deliver the counter fraud activities of the team. You will play a pivotal role in identifying and assessing potential fraud risks, implementing real-time mitigation strategies, and ensuring alignment with organisational goals. Additionally, you will collaborate with a diverse range of stakeholders, including engaging with external stakeholders gather and share intelligence data. Internally, you will work with colleagues to ensure relevant policies and procedures are followed. You will also support the Senior Counter Fraud Lead by reviewing operational change and impact assessments, identifying specific fraud risks, and embedding robust preventative measures within processes. Your key responsibilities will include: Leading and managing a team of specialist counter fraud/criminal intelligence officers to drive counter fraud activities. Continually reviewing the appropriateness of alerts and communications and reacting quickly on new intel. Leading operational/transactional fraud awareness sessions across the directorate. Supporting the drafting of official papers for the FED board, counter fraud groups and provide appropriate representation of the Agency at meetings/events. Supporting the Senior Counter Fraud Lead in their review of change/impact assessments to identify and mitigate specific operational fraud risks. For more information, please see the attached Role Profile. Person specification About you You will be a confident and experienced leader who has previously successfully led a team through a period of change. You will have excellent interpersonal skills, which will enable you to develop positive working relationships with a range of stakeholders. You will be an articulate communicator, both verbally and in writing, who can convey complex information in way in which is it easily understood. This will include the ability to draft high quality official papers when required. You will demonstrate resilience and adaptability in the face of challenges or uncertainty, whilst consistently identifying and driving opportunities for improvement, and maintaining focus on organisational goals. Additional Information Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under Contact point for applicants. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. About Operational Delivery Profession Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services. Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Leadership Working Together Communicating and Influencing Benefits Alongside your salary of £34,233, Driver and Vehicle Licensing Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. Best in class learning and development tailored to your role. An environment with flexible working options where we encourage a great work-life balance. Generous employer contribution of 28.97%, depending on chosen pension scheme. 25 days holiday, increasing by one day each year up to 30 days pro rata. Access to the staff discount portal. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to apply As part of the application process, you will be asked to complete a CV and 1000 word personal statement. Further details around what this will entail are listed on the application form. When considering applying please look at how your experience relates to the role, and within your CV and Personal Statement please provide detailed evidence of your experience of the following: Experience of working in a counter fraud related work environment. Successfully leading a team through a period of significant change. Collaborating with internal and external stakeholders, developing positive working relationships. Analysing data to identify risks and opportunities, enabling strategic and informed decision-making. Click here for further guidance on writing a CV and personal statement. The sift is due to take place from 18/02/2025. Interviews will be held from 04/03/2025. This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview. We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. The selection process will be designed specifically for the role. As a result, your assessment will include: An interview. The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles visit our Careers website. Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage. Use of Artificial Intelligence (AI) You must ensure that any evidence submitted as part of your application or used during interview is truthful and factually accurate. Applications may be rejected if plagiarism is detected. Examples of plagiarism can include presenting the ideas and experiences of others, or concepts generated by artificial intelligence, as your own. View our guidelines here. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional. If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Document Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGCommsdft.gov.uk for assistance. Further Information For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role. Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : OCSD Recruitment Email : OCSDRecruitmentdvla.gov.uk Recruitment team Email : dftrecruitment.grscabinetoffice.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here Attachments Role Profile Opens in new window (pdf, 166kB) Share this page Print Email Gmail Facebook LinkedIn