WHAT YOU ARE ACCOUNTABLE FOR: • Effective case management of service users with substance use issues; • To carry out comprehensive substance use assessments including assessment of personal strengths and identification of any risk factors; • Formulate, monitor and review risk assessments and risk management plans that effectively safeguard and protect service users and families/carers from harm; • To develop person centred recovery plans using a strengthsbased approach in partnership with service users and others involved in their support network; • Maintain a high standard of case notes and prepare and present narrative reports as required; • Effective delivery of Group intervention sessions; • Consistent, timely and accurate collection, recording and reporting of data and information relating to a client treatment journey; • Ensuring achievement of key performance indicators relevant to your role; • Effective multiagency working with statutory and nonstatutory agencies in relation to the wider presenting needs and complexities of service users; • Deliver and support harm reduction interventions, including needle exchange and access to physical health care including BBV and health screening; • Ensuring all paperwork and recording in accordance with Turning Point policy and procedure and follow information governance guidelines. HOW DO YOU OPERATE: • Demonstrate a positive attitude to your work; • You will enjoy helping others and supporting individuals to achieve their goals; • Being a great team member and working collaboratively will be something you enjoy; • Maintain a high-level belief in our service user's capacity to change and model a nonjudgemental approach; • Reflective practice, learning and effective team work; • Maintain professional boundaries and present a professional image at all times; • Treat everyone with respect and promote individuals equality, diversity and rights. WHAT YOU NEED: Essential : • Substance use knowledge; • Experience and knowledge of effective caseload management; • Demonstrable skills and knowledge in assessing risk presented by clients to themselves and others; • Knowledge of engagement and intervention strategies; • Harm reduction, suicide and self-harm aware; • Organised with IT skills; • Ability to manage own time, prioritise activities and maintain accountability for your work; • Experience of working in partnership with different agencies; • Maintain clear professional boundaries. Role Expectations PEOPLE: • Working as part of a team with colleagues including providing cover for planned and unplanned absences; • Actively participate in multi-disciplinary team meetings and other service meetings; • Thorough and timely communication with partner agencies e.g. GPs, Safeguarding, Criminal Justice Partners; • Undertaking training to enhance skills, knowledge and practice; • Seeking advice from colleagues, subject matter experts, clinical staff and managers to support practice; • Actively engaging in your own supervision, Ongoing Personal Review and Personal Development Planning Process; • Representing Turning Point and Turning Point’s organisational values at meetings and events; • Ensuring an environment free from discrimination; • Prioritising safeguarding of children and vulnerable adults and escalating any concerns. PROCESS: • Providing high quality case management to a caseload of service users including assessment, recovery planning, risk assessments and case reviews ensuring completion within organisational policy timescales; • Delivery of psychosocial treatment interventions in groups and on a 1:2:1 basis; • Supporting service users to access clinical interventions where required including engaging in clinical reviews, ensuring these occur within organisational policy; • Providing prescription to service users where these are not posted to pharmacies; • Distributing and training service users in naloxone; • Delivering harm reduction advice including distributing clean injecting equipment through needle syringe programmes; • Completing urine testing and dry blood spot testing following appropriate infection control procedures; • Ensuring access to Recovery Support interventions including onward referrals; • High quality record keeping for service users in treatment; • Completing all tasks and documentation to ensure achievement of key performance indicators relevant to your role; • Writing reports as required (e.g. safeguarding reports)