Summary
This vacancy is for a Business Administrator Apprentice based in Accrington. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday - Friday, 09:00 - 17:00.
35 hours a week
Start date
Monday 5 May 2025
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Care Services To You is a specialist provider of residential services for young people. We are dedicated to creating safe, supportive, and therapeutic environments where young people can thrive.
We are currently looking for a Business Support Apprentice to join our Head Office team in Accrington. This is an excellent opportunity for someone eager to gain hands-on experience in administration, business operations, and office support while working towards a recognised Level 3 qualification.
What You'll Be Doing:
* Assisting with general administrative duties such as filing, data entry, and document management
* Answering phone calls and responding to emails in a professional manner
* Supporting HR and recruitment processes
* Assisting with financial and invoicing tasks
* Helping to organise meetings and maintain records
* Providing support to different departments within the business
What We're Looking For:
* A keen interest in business administration and office support
* Good communication skills and a professional manner
* Strong organisational skills and attention to detail
* Ability to work as part of a team and independently
* Willingness to learn and develop new skills
What We Offer:
* Full training and support throughout your apprenticeship
* A supportive and friendly working environment with a guaranteed job at the end of the apprenticeship
* Opportunities for career progression within the company
* The chance to make a real impact in a company dedicated to supporting young people
If you are looking for a fantastic opportunity to start your career in business administration, we'd love to hear from you!
Where you’ll work
Suite 19 a the Globe Center
Accrington
BB5 0RE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TRAINING 2000 LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
* BTEC Level 3 Diploma in Business Administration, QCF.
* Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications.
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C or above)
* Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Team working
* Professional Manner
* Independent
* Willingness to learn
Other requirements
Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.