Experienced Insurance Sales Consultant
Location: Northampton
Salary: £23,300–£28,000 DOE, OTE circa £30,000–£34,000
Hours: 37.5 per week
Monday–Friday 9:00 – 17:30
One Saturday in four, 9:00 – 13:00This is a great opportunity for a personable insurance professional to join a UK Leading, Award Winning Insurance provider within their busy new-business team with. Working from the Northampton office, the successful candidate will handle inbound enquiries generated by active marketing campaigns, as well as outbound calls to prospects who have requested contact online. You’ll assess each customer’s needs and recommend the most suitable insurance solutions, to secure renewals and new policies for the year ahead.
Our client offers genuine career progression opportunities for those seeking to further their career.
Key Duties
Handle inbound calls from prospects generated by marketing campaigns and respond promptly to telephone, email and online enquiries.
Conducts outbound calls to customers who have requested contact via e-commerce sites or email.
Assesses each client’s insurance requirements and presents tailored quotations across our client’s insurance product range.
Advises on policy features, cover options and premium calculations to secure new business and renewals.
Meets and exceed individual sales targets through proactive upselling and cross-selling where appropriate.
Accurately record all customer interactions, policy details and transaction data in the CRM
Issues client care letters, policy documents and renewal reminders in line with regulatory requirements
Ensure full compliance, data-protection regulations and company policies at all times.
Liaise with underwriters, brokers and other third parties to resolve underwriting queries and facilitate smooth policy placements.
Monitor pipeline activity and follows up on outstanding quotations and renewals to maximise conversion rates.The candidate
Proven experience within an insurance environment, ideally including policy sales.
Excellent verbal and written communication skills
Strong numeracy, literacy and keyboard proficiency
A positive, outgoing demeanour with genuine empathy for customers
A proactive mindset and ‘can do’ attitude, ready to meet and exceed targets.
Integrity, discretion and a commitment to delivering exceptional customer care