THE ROLE
The post holder will be responsible for ensuring that the venue is clean and hygienic for use by
members of the public. Duties will include: the cleaning, washing, sweeping, vacuum cleaning,
emptying litter bins, polishing, and dusting of designated areas. You will also be responsible for
ensuring that the changing areas including showers and toilets are clean and hygienic.
ABOUT YOU
Applicants must have experience of working in a similar role using powered equipment. With
a good attention to detail and a commitment to high standards you will demonstrate the ability
to prioritise and complete needed tasks without direct supervision. You will have good
communication and customer care skills.
Ideally you will have knowledge regarding Health and Safety including cleaning chemicals,
proper storage, and disposal methods. Full on the job training will be provided.
Duties and responsibilities:
1. You will undertake, individually or as part of a team, the cleaning of designated areas as directed.
2. You will be responsible for ensuring that the areas are in a clean and hygienic condition for use by members of the public. Duties include the cleaning, washing, sweeping, vacuum cleaning, emptying bins, polishing and dusting of designated areas (which will include toilet and associated facilities) and fixtures and fittings, using where appropriate, the necessary powered equipment.
3. You will understand and ensure compliance with all Health & Safety at Work policy, personally and for colleagues and customers. This includes reporting any faults, incidents, accidents, damage or hazards. To take a pro-active approach and deal immediately with issues in order to protect yourself and others. This includes timely reporting and recording of such matters to the Centre Management team.
4. You will provide appropriate assistance to customers using the centre.
5. You will be responsible for the safe storage and use of cleaning equipment/materials and chemicals in the relevant designated areas. Adhering to COSHH.
Additional information:
General requirements for all Tees Active Limited employees:
1. To deal with customer/service enquiries in a professional and positive way. Ensuring that the service maintains a strong customer focus and remains committed to the principles of Customer Service Excellence.
2. To assist in the training and development of colleagues and to undertake such personal training as may be deemed necessary to meet the duties and responsibilities of the post.
3. To maintain any professional registration, licences or qualifications, which are essential to the post held.
4. To take reasonable care of any items of equipment and uniform issued by the Company and report any faults or maintenance issues to the relevant manager.
5. To be aware of and adhere to all Tees Active Ltd financial, legal, HR and administrative policies and procedures including all NOPs/EAPs and the HR Handbook.
6. To take reasonable care of your own health and safety and co-operate with management so far as necessary to enable compliance with the Company’s health and safety rules and legislative requirements.
7. To adhere to any professional and Company Codes of Conduct, as appropriate.
8. To comply with the Company’s Appearance Code ensuring that uniforms and name badges are worn, as required.
9. To comply with the Company’s Employee Guide to Information Security including relevant legislation, ensuring that confidentiality is maintained for all staffing, management, customer and supplier information.
10. To carry out the duties of the post with full regard to the Company’s Equal
Opportunities Policies in the terms of employment and service delivery. Ensuring that colleagues are treated in a fair and consistent manner and that the service maintains a strong commitment to the principles of the Equality Standard.
11. To be peripatetic between work areas and venues, as and when required.
12. The above tasks and responsibilities cannot fully encompass all that is required of the post-holder. It is expected that the post-holder will undertake such other duties and responsibilities commensurate with the salary band and nature of the post.