Job summary To manage, co-ordinate and monitor all informal and formal referrals and expression of interest for services within allocated region/division. You will be employed on a hybrid basis and work in a specific region/division however you may also be expected to support in other regions/divisions when required. Main duties of the job Monitoring current service vacancies and be aware of potential vacancies Develop a pipeline of referral approaches that promote our core services Monitor & respond to referrals from various external sites and through direct contact Have access to relevant and up to date marketing packs for each service Maintain a current tracking system to enable clarity of referrals Produce regular and timely reports on referral activity Co-ordinate internal referral meetings to ensure that the service team are best placed to welcome any new referral Lead on assessments for new referrals, working alongside the service Complete and submit the needs assessment, with relevant support package which includes costings Provide transition support when a new referral is confirmed to ensure that the service is able to deliver a smooth transition Build effective relationships with commissioners, Stakeholders and attendance at provider forums Seek new opportunities to grow services including analysing referral data to understand any localised commissioning needs Enable a solution focused approach to referrals and transition to ensure all barriers to delivering new support are removed Ensure that contract and agreement documentation is present for new referrals About us Here at Swanton, we are looking for people who share our Ethos and are able to apply these to the work that they do. At the heart of our ethos are five values, that underpin the PRIDE we take in our services. Potential, Responsibility, Integrity, Diversity, Empathy You will need to be adaptable and flexible with excellent communication skills and able to work as part of our team. What we can offer: Refer a friend schemewe know that amazing people often know fantastic people and you will receive £400 each time a successful referral is made. Golden Helloreceive a £100 bonus if you complete your e-learning prior to your start date. Long service awardswe recognise your contribution to the team and award long service. Employee benefits appstay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities. Pension and life coverauto enroll into our pension scheme and entitled to the death in service benefit. Funded social care qualificationsearn whilst you learn we aim to develop our own talent, giving you the opportunity to develop your career with Swanton. Trained mental health first aiders & EAPfree confidential access to 24hr assistance program for counselling, advice and support You will be required to undergo relevant pre-employment checks including an enhanced DBS check. Date posted 17 January 2025 Pay scheme Very senior manager (VSM) Salary Depending on experience from £35,000 per year (depending on experience) Contract Permanent Working pattern Full-time Reference number L0061-25-0000 Job locations Deanston House Deanston Doune FK16 6AD Job description Job responsibilities Key Responsibilities Monitoring current service vacancies and be aware of potential vacancies Develop a pipeline of referral approaches that promote our core services Monitor & respond to referrals from various external sitesand through direct contact Have access to relevant and up to date marketing packs for each service Maintain a current tracking system to enable clarity of referrals Produce regular and timely reports on referral activity Co-ordinate internal referral meetings to ensure that the service team are best placed to welcome any new referral Lead on assessments for new referrals, working alongside the service Complete and submit the needs assessment, with relevant support package which includes costings Provide transition support when a new referral is confirmed to ensure that the service is able to deliver a smooth transition Build effective relationships with commissioners, Stakeholders and attendance at provider forums Seek new opportunities to grow services including analysing referral data to understand any localised commissioning needs Enable a solution focused approach to referrals and transition to ensure all barriers to delivering new support are removed Ensure that contract and agreement documentation is present for new referrals Job description Job responsibilities Key Responsibilities Monitoring current service vacancies and be aware of potential vacancies Develop a pipeline of referral approaches that promote our core services Monitor & respond to referrals from various external sitesand through direct contact Have access to relevant and up to date marketing packs for each service Maintain a current tracking system to enable clarity of referrals Produce regular and timely reports on referral activity Co-ordinate internal referral meetings to ensure that the service team are best placed to welcome any new referral Lead on assessments for new referrals, working alongside the service Complete and submit the needs assessment, with relevant support package which includes costings Provide transition support when a new referral is confirmed to ensure that the service is able to deliver a smooth transition Build effective relationships with commissioners, Stakeholders and attendance at provider forums Seek new opportunities to grow services including analysing referral data to understand any localised commissioning needs Enable a solution focused approach to referrals and transition to ensure all barriers to delivering new support are removed Ensure that contract and agreement documentation is present for new referrals Person Specification Professional Qualities Essential Excellent inter-personal skills, verbal and written communication. IT Skills. Change management, budget management. Highly organised and able to lead on projects. Personal credibility. Leadership and management Desirable Change management experience Experience Essential Management experience gained in social care sector including assessing individuals Management of relationships and networking to promote services Desirable Experience of working with LD, ASD condition RM experience. Experience of delivering learning/training Qualifications Essential Evidence of CPD Management or training qualification. Desirable Ability to develop services. Proven management skills. Person Specification Professional Qualities Essential Excellent inter-personal skills, verbal and written communication. IT Skills. Change management, budget management. Highly organised and able to lead on projects. Personal credibility. Leadership and management Desirable Change management experience Experience Essential Management experience gained in social care sector including assessing individuals Management of relationships and networking to promote services Desirable Experience of working with LD, ASD condition RM experience. Experience of delivering learning/training Qualifications Essential Evidence of CPD Management or training qualification. Desirable Ability to develop services. Proven management skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Swanton Care & Community Ltd Address Deanston House Deanston Doune FK16 6AD Employer's website https://www.swantoncare.com/ (Opens in a new tab)