Field Service Engineer
Contract: Permanent Contract
Region Covered: South West England.
Successful candidate would ideally be based in Bristol.
Position summary
To maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers.
Who we want
* Detail-oriented process improvers: Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
* Collaborative partners: People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
* Analytical problem solvers: People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
What you will do
* Conduct technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
* Troubleshoot technical problems and issues, determine technical solutions in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinated product solutions.
* Assess product needs in accordance with customer specifications. Conduct technical training and product briefing with customers, vendors and company representatives.
* Act as local on-site representative to customer's organization.
What you need
* Degree in Biomedical or Mechanical Engineering, or an Engineering discipline-based qualification.
* 1 to 2 years experience in medical electronics and camera technology or equivalent, or an extensive amount of practical knowledge gained through experience.
* Fluency in both spoken and written (technical and medical) English.
* Adequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook).
* Experience in a high-demand position, with a high level of responsibility and organizational skills.
* Some experience in a hospital and health care environment would be an advantage.
* IT experience on administrative and technical level.
Who are Stryker
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at www.stryker.com.
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