Customer Service Adviser - Fluent Dutch speaking.West Yorkshire - can be based in Wakefield or surrounding areas. Salary: Circa. £27,000 +Job Description:We are seeking a motivated and customer-focused individual to join our team as a Dutch-Speaking Customer Service Adviser. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking clients, addressing their enquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat in Dutch.
* Provide accurate information about products and services.
* Resolve customer issues and complaints in a timely and professional manner.
* Maintain customer records and update information as needed.
* Collaborate with other departments to ensure customer satisfaction.
* Meet performance targets and contribute to team goals.
Requirements:
* Fluency in Dutch and English (both written and spoken).
* Previous experience in customer service or a related field.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* The ability to work independently and as part of a team.
* Proficiency in using customer service software and Microsoft Office Suite.
Preferred Qualific...