Customer Service Adviser - Fluent Dutch speaking. West Yorkshire - can be based in Wakefield or surrounding areas. Salary: Circa. £27,000 Job Description: We are seeking a motivated and customer-focused individual to join our team as a Dutch-Speaking Customer Service Adviser. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking clients, addressing their enquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Dutch. Provide accurate information about products and services. Resolve customer issues and complaints in a timely and professional manner. Maintain customer records and update information as needed. Collaborate with other departments to ensure customer satisfaction. Meet performance targets and contribute to team goals. Requirements: Fluency in Dutch and English (both written and spoken). Previous experience in customer service or a related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. The ability to work independently and as part of a team. Proficiency in using customer service software and Microsoft Office Suite. Preferred Qualifications: Experience working with clients from the Netherlands. Knowledge of Dutch culture and business practices. Additional language skills are a plus. Benefits: Opportunities for career advancement. Friendly and supportive work environment. Health and wellness benefits. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are a good fit for this role to [email address]. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk