Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our mission - we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
1. Think without limits - Think fast, think fearlessly, and take the team with you
2. Own it and back yourself - Own the basics, own your role and own the results
3. Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
As a Facilities Coordinator, you will be responsible for maintaining the freehold and leasehold properties within the group's estate. Your role will encompass both hard and soft services, ensuring efficient day-to-day operations in compliance with the group’s legal and operational requirements. You will work closely with the Deputy Retail Facilities Manager and coordinate with contractors, suppliers, and internal departments to meet the facility needs of retail sites, handle new acquisitions, and support various project works as necessary.
Responsibilities
4. Administer and maintain software systems used for controlling facility operations.
5. Plan and schedule both preventative and reactive maintenance for hard and soft services.
6. Review and verify invoices and quotes, raising purchase orders in compliance with group policies.
7. Coordinate and organise work with contractors, ensuring alignment with group standards.
8. Act as a key point of contact, managing communication between stores, contractors, suppliers, and internal departments.
9. Oversee facilities management for newly acquired sites, ensuring smooth integration.
10. Support project work as needed, contributing to special initiatives and improvements.
11. Assist and collaborate with the wider facilities team, fostering a cooperative work environment.
12. Play an active role in managing store closures, ensuring all facility-related tasks are completed.
13. Monitor and manage tickets via the ARMS Portal, assessing and prioritizing tasks.
14. Handle incoming and outgoing calls related to facilities management using the designated mobile line.
15. Provide reception coverage at Unit A, as needed.
16. Participate in the facilities department’s rotational "On Call" schedule.
Qualifications
What we are looking for?
17. Ability to work within a team and able to use own initiative and have a “Can Do” attitude
18. Familiar with Microsoft Office suite
19. Excellent verbal and written communication and customer service skills
20. Ability to remain calm under pressure and balance their workload