Full Time (40 hours per week)
Permanent
We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them.
We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer’s lives?
Working to a rotating shift pattern of 40 hours per week, with some weekend working
What you will be doing:
1. Responsible for adhering to all systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ, fleet and tools
2. Responsible for delivering a positive experience for our customers whilst working within their homes, achieving a high-level of first-time fix
3. Responsible for applying your technical knowledge, skills, and training to complete the repairs assigned to you in a safe, efficient manner
4. You will strive to improve your first-time fix rate, by maintaining adequate approved van stock levels
5. To undertake additional duties commensurate with the level of this role as required
We’d love to meet someone with:
6. A strong, demonstrable commitment to excellence in customer service
7. Excellent knowledge of plastering and associated tasks within a domestic home and communal areas, with proven experience is diagnosing, repairing, and resolving issues
8. NVQ level 2 or higher in Plastering/Wet trades, or similar
9. Full clean driving licence
10. Good and relevant health and safety knowledge
11. An organised approach to work, self-motivated, with a positive attitude and able to manage time effectively and efficiently
Amongst what we offer you is:
12. A competitive salary from £33,600
13. 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
14. A generous contributory pension scheme
15. Enhanced family leave
16. Private health care
17. Free life assurance
18. Access to an extensive suite of wellbeing services and tools including a digital gym
19. Opportunities for learning and development
20. Discounted gym membership
21. Retail discount scheme