Senior IT Support Officer/Supervisor/IT Team Leader
We are seeking an experienced Senior IT Support Officer/Supervisor/IT Team Leader to oversee our internal IT systems and support.
Key Responsibilities:
* Manage a junior IT person to ensure efficient and effective IT system operation.
* Provide technical guidance and training to the junior team member.
* Maintain and improve IT systems, including hardware, software, and network infrastructure.
* Ensure IT systems meet business needs and are compliant with industry standards.
* Develop and implement policies and procedures for IT operations.
Requirements:
* Degree in Computer Science or related field.
* Minimum 3 years of experience in IT support role, preferably as a team leader.
* Excellent communication and leadership skills.
* Ability to work under pressure and manage multiple tasks.
* Familiarity with IT service management frameworks (e.g., ITIL).
Estimated salary range: £32,000 - £37,000, negotiable. Working hours: Monday to Friday, 9-5. Location: Aspatria area, Cumbria. This is a great opportunity to join a successful production organisation and take on a challenging role that offers career growth and development opportunities.