NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. NHS Tayside has an exciting vacancy for a driven Senior System Support Specialist to work within the Endpoint Team as part of the Digital Directorate. We provide critical Digital Services to all NHS Tayside facilities including Hospitals, GP Surgeries, and Primary Care sites. What we are looking for: An individual who is highly skilled A team player who thrives in a leadership role The ability to prioritise and manage fluctuating workloads Keen interest in technology Extensive relatable knowledge & experience in Endpoint technology such as, Microsoft Windows, Citrix, Antivirus, Microsoft Endpoint Manager Understanding of ITIL Service Management Degree educated or have the necessary experience in the same or similar field The key technical areas covered but not limited to within this vacancy are as follows: Incident and Request Management 3 rd line technical application and Operating System support Project implementation 3 rd party stakeholder engagement and management Scoping and implementation of technical solutions Escalation management What we will give you: You will be offered training relevant to the role and there are opportunities for professional development and career progression within the wider organisation, including the involvement in multi-disciplinary projects along with access to all the necessary tools and resources required for this role. Informal enquiries to: Mr Craig Phimister, Service Delivery Manager, email. craig.phimisternhs.scot tel. 01382 647216 x57216. Also, please refer to the person specification and job description for more details. Please note that CV’s are not accepted. Hours of work are: This is a permanent full-time post of 37hrs per week with the addition of an on-call rota for weekends. We aim to provide an environment that encourages a positive work/life balance. NHS Tayside is committed to equality and diversity and welcomes applicants from all sections of the community. Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder. ADDITIONAL INFORMATION FOR CANDIDATES You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for shortlisting purposes. Posts close at midnight on the indicated date. For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will neeed to enable you to attend the interview. Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside