Polish Speaking Technical Support Agent
Newark, Full Time, Permanent, Hybrid/Remote Working available
Salary £24,800 rising to £25,800 after probation
We are seeking a Polish Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is full time, permanent role and will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.
THE ROLE
As a Polish Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include:
* Offering technical support in both Polish and English
* Using CRM and other systems to log incidents
* Providing solutions to technical faults
* Escalating technical queries when required
* Monitor group mailboxes, ensuring all inbound queries receive a response
THE CANDIDATE
An ideal Polish Technical Support Agent will be driven to deliver excellent customer service and possess the following attributes:
* Fluent in written and spoken Polish and English
* Excellent problem solving skills
* Attention to detail
* Great communication skills
* Flexible approach to working hours
Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.
THE BENEFITS
With the position of the Polish Speaking Technical Support Agent you will receive many benefits including:
* Birthday day off
* 28 d...