Assistant Manager - The Swallow Falls Inn What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Next to its spectacular namesake waterfall on Afon Llugwy, The Swallow Falls Inn is the perfect place from which to explore the majesty of Snowdonia national park. A traditional coaching inn two miles from the Alpine-esque village of Betws-y-coed, The Swallow Falls Inn is a charming pub with rooms offering relaxed dining and comfortable stays within Gwydyr forest, where you'll fit right inn. Boasting 38 bedrooms with all of the expected amenities and a 34-pitch campsite with additional glamping pods, all types of stay are catered for in this Area of Outstanding Natural Beauty With a wealth of history, natural beauty, and active adventure attractions to be enjoyed on the doorstep, there is plenty to discover at The Swallow Falls Inn. At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do. The Swallow Falls Inn is now looking to recruit a Assistant Manager. The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy. Why Join Inn? - Extra paid holiday in month of your birthday - 50% off food in any of our Inns - 1 bed and breakfast in any of our Inns during January, February or March - 1/3 off room bookings all year round - Employee Assistance Programme - Tronc (that's tips to me and you) - Working for Best Pub Employer at the Publican Awards - Paid breaks in our Inns The successful Assistant Manager candidate will: Be highly motivated with a focus on customer service. Have a strong background in food and hospitality Report to General Manager and assist in their daily duties and running of the Inn. Demonstrate the ability to manage, motivate and develop a team of staff to achieve Company Standards. Liaise with Chefs, Hotel Management and Suppliers. Stocktake and order. Deal with Accounts Management. Assistant Manager duties include: Day to day shift running in a busy, fast-paced environment. Supporting the General Manager and the management team to deliver against our company values. Managing the team to support excellent service delivery. Daily and weekly administrative tasks in line with the operation of a busy food and beverage operation. Leading a busy environment from the front, by example. As part of the job requirement this role may require the need for sleepovers and to respond to guests needs during the night.