Northamptonshire Children’s Trust Safeguarding & Quality Assurance Service (SQAS) are looking for an enthusiastic and dedicated team player to join the service. We are looking for candidates who are flexible, dynamic and solution-focused, with experience in business support for frontline and operational services. The role can be based either at One Angel Square, Northampton or at William Knibb Centre, Kettering. This post will support the Team Leader to provide line management to a team of administrators who support our Safeguarding & Quality Assurance Service, including Independent Reviewing Officers and Child Protection Chairs For more information or to arrange an informal chat please contact Carol Cummings on 07831123053 or email at Carol.CummingsNCTrust.co.uk Our benefits We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including: 2 Day Induction Programme Extensive Learning & Development and career development opportunities Flexible and family working arrangements including enhanced maternity benefits A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions Local government Pension Scheme Heavily subsidised town centre car parking scheme Employee Discount Scheme 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years’ service Opportunity to purchase up to 25 days Employee Assistance Programme Monthly quality supervision What will you be doing? You will be required to provide resilient administrative support to senior managers within all functions delivered by the Safeguarding & Quality Assurance Service (SQAS). Co-ordinate the activities of the SQAS Business Support Team, including monitoring and allocating work to others and taking responsibility for the completion of scheduled work and project delivery. To manage SQAS Business Support staff, delivering an effective induction programme for new team members, developing, coaching, mentoring, managing performance and managing the team to ensure SMART outcomes are met. To provide cover for the Business Support Team Leader in their absence. About you When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education. Experience of supervising a team including the ability to manage the quality and productivity of the team is desirable. You will need excellent organisational skills, flexibility, and the ability to prioritise and work to strict deadlines. You will need to be child focused and able to manage a high volume of sensitive information. A short 10-minute presentation will form part of the interview process for this role, details will be forwarded prior to the interviews. About us At Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils. Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be. We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. Join our dedicated team and be a part of an organisation where your work makes a real difference.