This role requires ACTIVE DV clearance. Unfortunately, we cannot accept applicants who do not hold ACTIVE DV clearance.
Our client, an industry-leading consultancy operating within National Security and Defence, is in search of a Service Designer to collaborate with top digital talent across various disciplines to innovate and deliver outstanding solutions for their clients.
Key Responsibilities:
1. Develop end-to-end service design strategies that align with user needs and business goals.
2. Conduct user research and leverage qualitative and quantitative data to inform service design decisions.
3. Create detailed service blueprints, journey maps, and other design artifacts to communicate service concepts and specifications.
4. Collaborate with cross-functional teams, including user researchers, product managers, and developers, to implement and iterate on service designs.
5. Facilitate workshops and co-creation sessions with stakeholders to gather insights and foster innovation.
6. Advocate for user-centered design principles and ensure they are embedded in all aspects of the service design process.
What We're Looking For:
7. Proven experience in service design, with a strong portfolio showcasing your ability to design and implement user-centered services.
8. Deep understanding of user research methodologies and the ability to derive actionable insights from complex data.
9. Excellent communication and presentation skills, with the ability to articulate design concepts to diverse stakeholders.
10. Experience working in cross-functional teams and collaborating effectively with designers, researchers, product managers, and developers.
11. Familiarity with agile methodologies and the ability to work in a fast-paced, iterative environment.
12. Strong problem-solving skills and the ability to navigate and resolve complex design challenges.
The Service Designer Package:
13. Up to £70,000
14. Company bonus
15. Company flex fund
16. DV Cleared bonus up to £7k
17. Candidates must hold active Developed Vetting clearance.
To hear more about our Service Designer opportunity, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.
AMC/CSM/DVSD