Test Administrator-Southampton in Southampton, United Kingdom
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Southampton.
Fixed Term Contract for 6 months
Minimum contracted hours: 16.25 hours per week
£12.77 per hour
Hours may be allocated according to the Business needs:
1. Mon, Tues, Wed and Fri - 7.30 to 16.15
2. Sat - 7.30 to 12.15
3. Thurs - 7.30 to 13.30
4. Alternate Saturdays - 13.15 to 19.15
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
1. Welcome, greet and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
6. Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
We are looking for a friendly and professional team player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
What to expect from Pearson
Pearson is one of the 10 most innovative education companies of 2022. At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: TESTING CENTER
Organization: Assessment & Qualifications
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