About the Role: We are seeking a dynamic and detail-oriented Business Analyst to join the team and support a range of IT and business change projects. As a key liaison between business stakeholders and technical teams, you will play a crucial role in understanding business needs, translating them into requirements, and driving successful project delivery. Key Responsibilities: Work closely with stakeholders to gather and define business requirements for IT and business change projects. Analyse business processes, identify areas for improvement, and support the design of new workflows. Translate business requirements into detailed functional specifications for the development and technical teams. Collaborate with project managers to ensure timely and efficient delivery of projects within scope, time, and budget. Perform gap analysis, risk assessments, and process mapping to ensure alignment between business objectives and IT solutions. Support the development and implementation of business change strategies to drive operational improvements. Facilitate workshops, meetings, and discussions with cross-functional teams to elicit and document business requirements. Conduct user acceptance testing (UAT) and ensure that IT solutions meet business expectations. Create and maintain project documentation, including business cases, process flows, and impact assessments. Key Requirements: Proven experience as a Business Analyst, ideally within IT and business change environments. Strong understanding of business processes and IT systems, with the ability to bridge the gap between technical teams and business stakeholders. Experience with project methodologies such as Agile, Waterfall, or Scrum. Exceptional analytical and problem-solving skills, with attention to detail. Strong communication and interpersonal skills, with the ability to influence and engage with stakeholders at all levels. Experience in facilitating workshops and stakeholder meetings. Knowledge of tools such as Jira, Confluence, or other project management and collaboration tools is desirable. A background in business transformation and change management is a plus.