Job summary PRACTICE IT MANAGER JOB VACANCY 30-37.5 Hours Per Week Pay Dependent on Experience NHS Pension, Rewards Scheme, Salary Sacrifice Options 5 Weeks leave Bank Holidays, Long Service Benefits Do you know NHS IT like the back of your hand? We're looking for an experienced IT leader with the skills to support a growing team with all the technology we use to provide outstanding care to our 15000 patients. You'll have an eye for detail, and a broad set of technical skills, as well as the soft skills to manage staff with varying degrees of computer literacy, and to co-ordinate external suppliers. Most of all, you'll be ready to work as part of our senior team to make sure that the engine room of the practice runs smoothly at all times. Closing date: 15/11/2024 Main duties of the job To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team. Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries. In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner. To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions. About us We are a carer friendly employer. We hold the Gold award in better health at work and are very focused on improving the health and wellbeing of staff whilst at work. NHS Pension,Rewards Scheme & Salary Sacrifice Options. If you would like to make an informal enquiry please contact Paul Conroy, Practice Business Manager, Denmark Street Surgery, Darlington, DL3 0PD on 01325 460731 or e-mail denmark.streetnhs.net Date posted 31 October 2024 Pay scheme Other Salary Depending on experience Negotiable Contract Permanent Working pattern Full-time, Part-time Reference number I9869-2567 Job locations Denmark Street Surgery Denmark Street Darlington County Durham DL3 0PD Job description Job responsibilities To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team. Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries. In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner. To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions. Please see the attached Job Description in Supporting Documents for more information. Job description Job responsibilities To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team. Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries. In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner. To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions. Please see the attached Job Description in Supporting Documents for more information. Person Specification Experience Essential TPP Systm1, Desktop operating systems, Windows, SAN Technology, network infrastructure appliances, firewalls, accounting and payroll software packages. Experience of establishing effective office administrative systems. Experience of working in a healthcare setting. Qualifications Essential Educated to GCSE level or equivalent. GCSE Mathematics and English (C or above). Desirable Degree in IT or related subject. Person Specification Experience Essential TPP Systm1, Desktop operating systems, Windows, SAN Technology, network infrastructure appliances, firewalls, accounting and payroll software packages. Experience of establishing effective office administrative systems. Experience of working in a healthcare setting. Qualifications Essential Educated to GCSE level or equivalent. GCSE Mathematics and English (C or above). Desirable Degree in IT or related subject. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS North Of England Commissioning Support Unit Address Denmark Street Surgery Denmark Street Darlington County Durham DL3 0PD Employer's website https://www.necsu.nhs.uk (Opens in a new tab)