My client is a 3rd generation family-owned business with over 30 years of experience within the UK market, providing excellent service in European road freight, global sea and air freight, as well as Customs clearance.
The successful candidate will possess good planning and problem-solving skills, be able to prioritise workloads and meet deadlines, and be logical with strong organisational skills. They should also work accurately, pay attention to detail, and perform well under pressure.
Responsibilities include:
* Taking bookings and liaising with customers, suppliers, and other parties.
* Coordinating the importation and/or exportation via road and ports.
* Building strong working relationships with transportation/haulage companies.
* Developing and maintaining relationships to ensure a high level of customer service is provided to clients, with an understanding of the client's business requirements.
* Taking requests and queries and resolving them effectively and efficiently.
* Using internal systems to create documentation that enables freight to be moved to customer specifications, on time, with all necessary customs and legal documentation.
* Creating and updating freight bookings.
* Understanding Customs documentation and procedures to ensure the freight can move from country to country.
* Collating all documents and distributing them to customers and carriers as required.
* Providing accurate & timely reporting.
* Having experience in road freight.
* Booking and arranging transport with haulage companies nationally and internationally.
* Quoting clients.
* Creating, checking, and processing all relevant importation or exportation documentation.
* Exhibiting good verbal and written communication to maintain a professional image with customers and suppliers.
* Instructing a global network of agents and suppliers.
* Prioritising a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
* Daily exposure to TMS, CRM, ERP software, as well as MS applications.
Multimodal Freight Operator
Salary & Benefits
* Pension
* Located centrally within Birmingham city centre.
* Free parking
* Day shift
* Monday to Friday
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment is a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR, by applying, you are granting us consent to process your data and contact you in relation to this application and the services we offer.
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