We are looking for a Service Administrator with excellent communication and organisational skills to join a professional organisation in the Biggin Hill area.
Main Purpose of Job:
* To join the service and support team and assist with the operations of the department from an administrative perspective
* To serve a customer base of currently 500 service users.
* The role would include assistance with any task involved in the service delivery process from job deployment to invoicing.
Key Responsibilities:
* Job deployment
* Distributing call outs
* Assisting with customer queries
* Invoicing
* Raising of POs into active jobs
* Projects admin
* Report chasing
* Report delivery to customers
* Ordering quoted materials
* Vehicle organisation contact
* QA and Vendor documentation
* Internal process such as product defects and repairs
The Ideal Candidate:
* Current / previous admin experience
* Have solid communication skill both verbally and written
* Confident IT and data entry skills
* Able to multi-task and prioritise jobs
* Customer focused with good problem solving ability
* Able to work in line with targets and deadlines
Hours per week:
Monday to Friday - 0830 to 1730 with an hour lunch per day
On site car parking available