Housing Options Prevention and Relief Officers will deliver intensive, specialist support to homeless clients. This will include:
1. Managing a caseload of people who are currently experiencing a housing crisis, and provide a service that seeks to minimise the duration of that crisis.
2. Understanding the complex, multiple needs as well as strengths of those individuals and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing.
3. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team.
4. Create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their personal circumstances and keep the plan under review.
5. Carry out all agreed actions in the PHP that the Council is to take in a timely manner and update the plans promptly.
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