Parts Consultant – Franchised Dealership – Maidstone
* Location: Lipscomb Aylesford, Maidstone
* Salary: £27,000 - £29,000 per annum + benefits + bonus
* Contract: Permanent
* Hours: Full Time 8.00 – 5.30 Mon – Friday (Plus Saturday morning rota)
* Contact: Email to richard.godden@lipscomb.co.uk
* Date Posted: August 2024 Closing Date: Open
Lipscomb Maidstone is a brand Centre for Stellantis operating Fiat, Abarth, Alfa Romeo and Jeep franchises along with Volvo operating from its complex in Aylesford, Maidstone.
We have a successful all brands Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our workshop and trade customers, identifying and readying parts for our workshop and trade delivery service.
As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment.
We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes.
Duties will include:
* Maintain good communication channels with Internal and External customers
* Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts
* Checking in and booking parts procedures
* Dealing with Telephone and customer orders
Skills and experience required:
Essential
* Previous motor parts environment
* Accuracy in identifying vehicle components and parts interpretation
* Good communication skills
* Commitment to providing the highest levels of customer care in dealership at all touch points
* Must be a team player, ability to work to set guidelines
Desirable:
* Previous car dealership franchise environment experience
In return we offer excellent career opportunities, manufacturer and in-house training, 20 days holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.
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