Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme.
A day in the life of…
The Front Office Supervisor will be responsible to support the strategic initiatives and objectives of the Front Office Department. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.
Based in the Radisson Blu Hotel, Cardiff you will be part of a small (but mighty!) team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
1. Proven experience in a front office position, ideally within a hotel environment.
2. Ability to adapt to changing service environments.
3. Good leadership skills with a hands-on approach and lead-by-example work style.
4. Commitment to exceptional guest service with a passion for the hospitality industry.
5. Ability to find creative solutions, offering advice and recommendations.
6. Personal integrity, with the ability to work in an environment that demands excellence.
7. Strong communication and listening skills.
8. Ability to work collaboratively across functions and cultures.
9. Skilled with Microsoft Office software, especially in Excel.
10. An open, communicative personality to handle multiple challenging priorities and assignments.
At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
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