Housing Administrator (Right to Buy/Acquire)Location: Birmingham Working Pattern: Office-based (4-5 days per week, with potential for some home working)Contract: Until April 11th, with potential for extensionHours: 37 hours per week (Monday-Friday, 9 am-5 pm)We are seeking a Housing Administrator with experience in Right to Buy/Acquire processes to support our team in managing an influx of applications following recent policy changes.This role is ideal for someone with a strong background in housing administration, particularly in leaseholder management, and a proactive approach to clearing backlogs efficiently.Key Responsibilities:
* Supporting Right to Buy sales and acquisitions
* Handling leaseholder management enquiries confidently and competently
* Answering incoming queries and triaging calls effectively
* Completing Fa1 forms accurately and efficiently
* Using Orchard MRI housing management systems (training available)
What We're Looking For:
1. Previous experience in housing administration, with knowledge of Right to Buy/Acquire
2. Strong IT skills and ability to work with housing management systems (Orchard MRI experience is a plus)