Job Description
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one, and there’s never been a more exciting time to join us.
About the role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information, watch the video from minute 4:06.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a Counter Manager's day is filled with helping their people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
* Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
* Build great relationships with customers and colleagues
* Provide personalised consultations and skin services
* Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
* Complete our award-winning 12-month Skin School development programme
* Make sure your counter is beautifully presented to showcase the range of Liz Earle products
* Be an ambassador for the Liz Earle brand
What you'll need to have
* A passion for skincare and a love of Liz Earle
* Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
* Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
* The ability to work with business plans, achieve sales targets and review individual and team performance
* Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
* Experience using skincare products on customers
Our benefits
* Liz Earle Employee discount of up to 75%
* Store discount (e.g., Boots or John Lewis)
* Quarterly Liz Earle Goody Box
* Discretionary team bonus scheme
* Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
* Generous holiday entitlement that increases with length of service
* Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Click here to view our full list of company benefits.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role
We are now recruiting Liz Earle Counter Manager / Customer Advisor for our White City store.
We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs.
Your basic hours will be 37.5 per week, and your anticipated days of work will be 5 days Monday- Sunday.
You will cover shifts between the hours of 9am and 10pm which will include weekends.
The anticipated shift patterns will be discussed at interview stage.
Business Area
Retail
Function
No7, Retail, Store Colleagues
Keywords
Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, No7, Liz Earle
Hours per week
37.5
Latitude, longitude
51.506590,-0.222104
Shift Pattern to display to candidates
Weekdays and Weekends
Airport
No
Hours per week
Over 35 hours per week
Should this appear on the No7 Beauty Company website?
Yes
Company
UK Stores
Division
16 - United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
7 - London
Area
673 - Sto 1980 London Wht SC
Store
1980 - London White City Shopping Centre Ariel
Req Posted Date
03-Dec-2024
County
London West
Country
UK
Address 1
White City Shopping Centre
Address 2
Ariel Way
Address 3
London
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