IT Systems Engineer / Infrastructure Engineer / Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. The role has come about due toongoing growth!
IT Support / Systems Engineer The Company:
The company has been established for many years and offers an easy-going, relaxed atmosphere but lots of interesting work with a broad spectrum of clients across the Bournemouth area (1-250 users).
They have a full range of support and maintenance offerings, together with Cloud systems and new network installation capabilities.
Location: To begin with, the role will be office based, as you get up to speed, but going forward there is the option to work in a hybrid or remote fashion (but due to SLAs candidates should live in the local area please).
IT Support / Systems Engineer the Role:
This exciting role covers a blend of internal (remote) and external (on-site support / client visit) duties, with a 75/25 mix of reactive (general day-to-day maintenance, support and troubleshooting) and proactive (installations, upgrades, refreshes, helping with pre-sales) work.
Being a small company the job is varied; you will cover 1st through 3rd line support effectively solving any client issue that arises though the position will play to your strengths and utilise your abilities.
Working in a small team you wil...